about orientalmart

our story

OrientalMart is a family-run business with a long-standing passion for Oriental food and culture. Our journey began online in 2006, when we launched one of the UK’s first Oriental grocery delivery services, supplying customers nationwide with authentic ingredients, snacks, and speciality products. From the start, our aim was simple: to make Oriental food more accessible to everyone.

As our online platform grew and customer demand increased, it became clear that there was also a strong need for a physical store where customers could browse fresh produce and access local delivery services. In February 2008, we opened our first shop in the Hockley area of Nottingham.

Continued growth led us to expand further. In October 2018, we opened our second store on Goldsmith Street in Nottingham city centre, allowing us to offer a wider range of products in a more modern retail environment. In April 2024, we extended beyond the city centre and opened a new branch on Beeston High Street, serving a diverse local community and a large student population. Today, OrientalMart is proud to be the largest Oriental retailer in the East Midlands.

While traditional Oriental supermarkets are often associated with older layouts and dated interiors, we have always aimed to do things differently. We have invested in modern store design, streamlined processes, and a strong, recognisable brand — creating bright, welcoming spaces that appeal to both long-time customers and those discovering Oriental cooking for the first time.

Our product range reflects this same balance of tradition and progress. Alongside authentic produce from South East Asian countries and well-known, established Asian brands, we actively support UK-based independent producers through our Artisan Collection. This allows us to champion locally made products while offering customers something unique and thoughtfully curated.

Sustainability and innovation are also central to how we operate. We work alongside initiatives such as Too Good To Go to help reduce food waste, and use platforms like Klaviyo to better understand and serve our customers through meaningful, personalised communication.

In December 2025, our commitment to customer experience was recognised nationally when we were nominated for — and won — Website of the Year in the Food & Beverage Industry at the UK Ecommerce Awards. Our website has also received praise from across the food world, including recommendations from Wagamama Nottingham Cookbook, The Hairy Bikers Asian Adventure Cookbook, and leading Korean cooking platform Maangchi.

Mission Statement

At Orientalmart, our mission is to make Oriental food — whether cooking ingredients, snacks, noodles, or drinks — easy to access across the UK and Europe. We want Oriental cooking to be fun, interesting, and enjoyable, not intimidating.

We are committed to providing:

• High-quality, authentic Oriental products at great value
• Over 4,000 products sourced from across the Far East
• Carefully selected UK-made products through our Artisan Collection
• Honest, friendly, and knowledgeable customer service
• Easy access to ingredients, inspiration, and cultural insight
• Reliable delivery, with every order carefully packed and delivered on time

As a family business built on experience, passion, and innovation, we continue to grow while staying true to what matters most — quality, accessibility, sustainability, and our customers.

We hope that shopping with Orientalmart will be an enjoyable experience!

Kindest Regards

Yan Liu

Owner, Orientalmart